Suggestions & Complaints | Deanship of e-Transaction and Communication

Suggestion title

answer here

Mobile number to contact you

must be phone number

Email

Suggestion description

unswer here

Did you contact Customer Care?

yes

No

How did you contact Customer Care?

Though Call Center 00966-11-8055555

Through ITS Portal its.ksu.edu.sa

Call Date

(dd/mm/yy)please put date

Provide us with the phone number that you called from

put phone number

Provide us with your mobile number to contact you

put mobile number

Email address

Complaint details of the call

Inappropriately manner from the Call Center agent

The call has ended before serving you

Call Center agent is not qualified

other

Ticket number

put Ticket number

Provide us with your mobile number to contact you

Email address

Complaint details of the ticket

Resolving the ticket without solution

The IT technician did not show on time for field tickets

Delay in resolving the ticket

IT technician is not qualified

other

Complaint description

put description

We are happy to serve you by using of the following:
Through Call Center 00966-11-8055555 or through ITS Portal its.ksu.edu.sa

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